Healthcare support starts with a real conversation
Get in touchReach the B12Rx team for order support, clinical questions, pharmacy details, or help with the purchase workflow.
General inquiries
For patient support and pharmacy questions call 1 (888) 773-2449
Order support
For order status, shipment, account, and product condition questions:
help@support.b12rx.com
Clinical questions
Protect your health information. Signed-in customers should use secure portal messaging for dose, interaction, or health-history questions.
Open secure messages
Call the team
For patient support and platform questions during published business hours:
1 (888) 773-2449
Address
B12Rx
2598 E. Sunrise Blvd., Suite 2104
Fort Lauderdale, Florida 33304
USA
Location
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Send us a message
Tell us a bit about what you need.
Support is monitored during published business hours.
Do not include symptoms, diagnoses, medications, medical history, photos, or other health details here. Signed-in customers should use secure portal messaging for clinical questions.
Hero photo: Shixart1985/Wikimedia Commons, CC BY 2.0. Cropped and darkened for the hero.